Localisation Committee Committee Director: Wolfgang Scherrer (DOAG)
Email Address: wscherrer@infomart.de Charter: Localisation Committee
Objectives
The Localisation Committee is oriented toward cooperation and collaboration between Oracle and the individual members and counties that use global ERP systems to address unique - and individual - local requirements and laws.
Activities and Goals
- The committee should ensure that localisation issues have an entry point into Oracle on a local, regional and international level.
- The drive of localisations should benefit the entire Oracle users community (including members and non-members of IOUC constituent groups).
- Recommend useful application interfaces, standards, information protocols, and design templates amongst the constituent groups so that they may avoid duplication and improve/expand the benefits to the users community.
- Establish information flow amongst the users groups and into Oracle to ensure localisations and services are synergistic, rather than one-off or of no value to the users community.
Organisation
The Localisation Committee shall consist of a representation from each region and work closely with the IOUC, APOUC, EOUC, and Oracle locally and internationally.
Committee Member Responsibilities
- Represent current customer base on localisation issues.
- Poll peers at other companies to solicit additional input as needed.
- Identify localisation problems experienced by customers and suggest ways to resolve.
- Publish information for membership on localisation issues.
- Disseminate information provided by Localisation Committee to members of IOUC.
- Promote customers’ participation in Oracle localisation initiatives.
Oracle Responsibilities
- Assign primary contacts from Oracle globally.
- Explain issues and information currently concerning localisation.
- Regionally review new localisations initiatives with regional communities prior to implementing them.
- Participate in discussions on how to improve localisations and how to make bug/service request (tar)/patch information available to customers.
- Develop programs to address concerns of customers on localisation issues.
- Develop and present service level metrics to the IOUC.
- Develop and publish service level agreements for customers.
Frequency and Duration of Meetings
- Bi-monthly conference calls commencing December 2007
- On-site at Oracle headquarters, and/or
- On-site at users group conferences
Customer Member Profile
- Represent companies/organisations from various range of industries and locations.
- Represent companies with average to complex business requirements.
- Represent companies of all sizes.
- Represent companies from all continents.
- Represent all Oracle products and services.
Localisation Committee Files
